An Elstree IT company, not a call centre
Seabeck Solutions has been based at Centennial Park in Elstree since we started in 2020. That matters when your server stops responding at 9am on a Monday or a new starter needs a laptop set up by Wednesday. We are not routing your call to a national helpdesk and booking an engineer from the other side of the country. The people who answer the phone, fix things remotely and visit your office are the same small in-house team, and for most Elstree businesses we are only a few minutes' drive away.
Because we are local, we also know how businesses here tend to be set up. Many work from serviced or shared units on business parks, where the building's connectivity, cabling and comms rooms are partly outside your control. Others run from converted offices in and around the village, where getting a reliable connection can take more planning than people expect. We plan support around the building you are actually in.
The Elstree business landscape
Elstree is a small place with an outsized business community. Centennial Park, where our own office is, is home to a mix of company headquarters, professional services firms and distribution businesses that chose it for its links to the M1, the A1 and the M25. Around the village you will find accountants, consultancies, property and construction firms and specialist suppliers, while nearby Elstree Aerodrome supports a cluster of aviation and training businesses. Elstree's name is also tied to film and television through the studios in neighbouring Borehamwood, and production and media companies are part of the local mix.
These businesses have different needs, but a few patterns come up again and again:
- Several sites or hybrid teams. Staff split between the office, home and client sites need secure remote access and a phone system that follows them.
- Connectivity that has outgrown broadband. Cloud apps, video calls and large files put pressure on a basic business broadband line, especially when a whole team shares it.
- Professional and client data. Accountants, consultants and agencies hold sensitive client information and need to show that it is properly protected and backed up.
On-site and remote support
Most day-to-day issues are resolved remotely. Our monitoring tools let us see and fix problems on your devices and servers without anyone having to travel, which is the fastest route for you. When a fault needs physical attention, such as a failed switch, a new printer, an office move or cabling in a comms cupboard, an engineer can come to your premises in Elstree.
Support is available Monday – Friday, 9:00am – 5:30pm, with out-of-hours cover available for contract customers.
Services Elstree businesses use most
For most of our Elstree clients, the starting point is managed IT support: proactive monitoring, patching, user support and on-site visits for a predictable monthly cost. Alongside that, three services come up in nearly every conversation here:
- Leased lines and business connectivity. We work with multiple, diverse network suppliers, so we can choose the best connection for your building rather than whatever one carrier offers, and add a backup line over a different supplier for resilience.
- Hosted VoIP phone systems. Cloud phone systems from £13 per seat per month, with mobile and desktop apps so calls reach staff wherever they are working.
- Cyber security and backup. Endpoint protection, email security and monitored, encrypted backups, so a ransomware attack or failed disk is an inconvenience, not a disaster.
If you run SAP Business One or CCH Central, we can also host it for you in the cloud. That is a specialist service few local IT providers offer: see SAP Business One hosting and CCH Central hosting.
Why Elstree businesses choose Seabeck
- We are genuinely local. Our only office is at Centennial Park, Elstree.
- One provider for voice, data and IT. Your phones, internet connection and IT support come from one team, so there is no finger-pointing between suppliers when something stops working.
- An in-house team. Every solution is designed, installed and supported by our own people.
Talk to your local IT team
Whether you need a single point of contact for everything IT, a faster and more reliable connection, or a second opinion on your current setup, we are happy to visit your Elstree office and take a look. Call us on 0203 924 0375 or use the form below to arrange a conversation.