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IT support · St Albans

IT support for St Albans firms and practices

St Albans is home to a large community of professional firms, many working from historic buildings that were never designed for modern IT. We help them run secure, reliable technology without needing an IT department of their own.

Support
Remote and on-site
Same in-house team for both
One provider
IT, phones and internet
No juggling separate suppliers

A city of professional firms

St Albans combines a historic cathedral city centre with one of the strongest professional services communities in Hertfordshire. Accountancy practices, law firms, financial advisers, wealth managers, architects, recruiters and consultants fill the offices around St Peter's Street, Holywell Hill, London Road and Victoria Street. Fast Thameslink trains from St Albans City station put London within easy reach, and many firms serve clients in both the City and the county.

Alongside them, the independent shops, restaurants and hospitality businesses of the city centre and the business parks on the edges of the city round out a varied local economy.

Two things make IT in St Albans a little different. First, many firms work from listed or period buildings, where thick walls, limited cabling routes and planning restrictions make networks and Wi-Fi harder to get right. Second, professional firms hold sensitive client data and are expected to protect it properly. Seabeck Solutions supports St Albans businesses from our office at Centennial Park in Elstree, with on-site visits when needed.

Specialist hosting for accountancy and tax practices

Many accountancy practices in and around St Albans rely on CCH Central. It is often run on a server in a back office that is getting old, is hard to reach from home and depends on someone remembering to check the backups. We offer CCH Central hosting in the cloud, so your team gets secure access from the office or from home while we handle the servers, updates and backups. Few IT providers in the area offer this.

For firms that want the same flexibility across all their software, cloud desktops give each person a complete Windows desktop with your applications and files, accessible securely from anywhere.

Keeping client data secure

Clients trust professional firms with financial records, legal documents and personal details. Our cyber security service helps you protect that trust with:

  • Endpoint protection and monitoring on every device
  • Email filtering to stop phishing and malicious attachments
  • Multi-factor authentication and sensible access controls
  • Encrypted, monitored backups held off-site
  • Security awareness training, so staff can spot a scam before they click

IT that works around a historic building

When your office was built long before computers, it pays to plan. We survey the building before recommending Wi-Fi, network equipment and connectivity. We work with multiple, diverse network suppliers, so we can find the best business connection available at your address rather than whatever a single carrier offers. And a hosted VoIP phone system means no phone system hardware to fit into your building. Plans start from £13 per seat per month.

Day-to-day support

Our managed IT support covers proactive monitoring, patching, a helpdesk run by our own engineers and on-site visits. Support is available Monday – Friday, 9:00am – 5:30pm, with out-of-hours cover for contract customers.

Why St Albans firms choose Seabeck

  • Specialist practice software hosting, including CCH Central and SAP Business One.
  • Security-first support for firms that hold sensitive client data.
  • One provider for voice, data and IT, so there is one team to call.
  • Local and in-house. Our engineers are based in Elstree, a short drive away.

Talk to us

If your server is getting old, home working is clunky or you want a second opinion on your security, call 0203 924 0375 or use the form below.

FAQs

IT support in St Albans: common questions

Do you provide on-site support in St Albans?

Yes. We resolve most issues remotely, but our engineers visit St Albans offices for hardware problems, network work, office moves and new starters.

Our office is in an old building. Can you still give us good Wi-Fi and connectivity?

Usually, yes. Thick walls and limited cabling routes need careful planning, so we survey the building first and design Wi-Fi and connectivity around it. Moving key applications to the cloud also reduces how much equipment has to live on site.

Can you host CCH Central so our staff can work from home?

Yes. We host CCH Central in the cloud for accountancy and tax practices. Your team can use it securely from the office or from home, and we look after the servers, updates and backups.

Can you help us meet our professional body's data security expectations?

We can put the technical controls in place, such as encryption, multi-factor authentication, endpoint protection, secure backups and staff training, and help you document them. Your compliance responsibilities stay with your firm, but we make the technical side straightforward.

Let’s talk

Get IT support for your St Albans firm

Tell us about your practice or business and what you'd like to improve, and we will get back to you within one business day. Or call us directly on 0203 924 0375.

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We’ll never share your details. Typical response within 24 hours.

Direct contact
MAIN PHONE
0203 924 0375
OFFICE
Unit 406, Centennial Park
Elstree, Hertfordshire
WD6 3TN
Office hours
Monday – Friday
9:00am – 5:30pm
Out-of-hours support available for contract customers.